Description
The IT Support Specialist provides first-line hardware and software support, installs and configures laptops, desktops, and mobile devices, prepares onboarding accounts and access permissions, troubleshoots Windows, Office 365, email, and network issues, manages service desk tickets and IT asset documentation, supports meeting rooms and video conferencing, and escalates complex issues to senior IT staff. The role is based in Riyadh, reports to the IT Manager, and requires 0–1 year of experience, a bachelor’s degree in a relevant field, basic Windows and networking knowledge, and strong communication and organizational skills.
