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IT Support Center Manager at Ryan Companies

Compensation

$105,000 – $130,000/yr

Location
Minneapolis, Minnesota
Type
Full-time

Description

Ryan Companies is seeking an IT Support Center Manager for an in-office role in downtown Minneapolis. The manager will oversee the day-to-day operations of the Support Center team, ensuring efficient and excellent customer service. Responsibilities include monitoring support requests, collaborating with teams to resolve issues, managing user account lifecycles, administering ITSM tools, overseeing staffing, providing operational guidance, and creating incident reports.

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