Description
The IT Support Colleague provides on-site first-line technical support at Newbridge Depot, handling networking incidents, hardware and software troubleshooting, ticket management, user access administration, third-party coordination, and routine maintenance of servers, network equipment, kiosks, and end-user devices. The role requires networking, Windows, Android Zebra device, WMS/WCS, and warehouse operations knowledge, along with strong communication, problem-solving, and organisational skills. It is a full-time site-based position covering operations from approximately 6am to 10pm, with Saturday working likely on a 1-in-5 weekend basis and flexibility for peak periods.
