Description
The IT Support Coordinator will capture and prioritize support requests, manage user accounts and permissions, support hardware, software, and network infrastructure, perform remote diagnosis, and provide technical support to employees. The role requires IT training or a comparable qualification, at least two years of IT support experience, knowledge of Windows and macOS and networks, experience with ticketing systems and remote support tools, and analytical problem-solving skills. It is a full-time permanent position in Saarlouis with flexible working hours, 30 days of annual vacation, and a home office option.
