Description
iKnowHow Group is hiring an IT Support Engineer (2nd Level) to provide first- and second-line support for software applications, diagnose and resolve issues, guide users, assist with onboarding and software updates, monitor system performance, collaborate with developers and vendors, and maintain support documentation. The role requires knowledge of Windows, macOS, and Linux, familiarity with ticketing systems and business applications, and 1–3 years of similar experience; a related bachelor’s degree is preferred. The position is based in Athens and offers a hybrid work arrangement.
