Description
The client is hiring an IT Support Engineer to provide hands-on technical support to customers, resolve incidents and requests, perform installations and maintenance, monitor infrastructure, and respond to major issues remotely or at customer premises. The role requires customer-facing communication, ticket management, SLA adherence, documentation, and the ability to install, configure, test, maintain, and repair IT hardware and software. The stated salary is £30,000–£40,000 per annum depending on experience, with 40 days of paid holiday annually.
