Description
The IT Support Engineer will serve as the first point of contact for customers, analyze and resolve product-related technical issues, collaborate with development, maintain technical documentation, and support users with the Client Management Platform. The role requires vocational training in IT system integration or a comparable qualification, knowledge of Windows Server, client operating systems, Active Directory, and network protocols, along with strong communication, service orientation, and a willingness to continue training. The position is based in Soest, North Rhine-Westphalia, with flexible working hours and home office options.
