Description
Greystone Technology is hiring a Technical Engineer to provide dedicated technical support for a client, troubleshooting Microsoft 365, Active Directory, Windows, networking, VPNs, firewalls, and endpoint technologies. The role manages support tickets and client documentation, responds within SLA expectations, escalates complex issues, travels to local client locations, and requires onsite work in Boulder, Colorado. Candidates need at least one year of IT help desk, desktop support, or similar experience, along with Microsoft technology and networking troubleshooting skills. The expected salary is $62,000–$67,000, with health, dental, vision, life, disability, HSA, and 401(k) benefits.
