Description
CubX Inc. is seeking an IT Support Engineer (Tier 1) to deliver daily helpdesk support for users across various platforms, troubleshoot basic issues, and contribute to strategic IT projects. The role involves managing ticket queues, executing Microsoft 365 tasks, assisting with user onboarding, and communicating professionally with clients. This position requires a minimum of one year of practical IT support experience, particularly in a Managed Service Provider (MSP) environment, with mandatory proficiency in Microsoft 365, desktop support, and basic networking.
