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IT Support Engineer at DataServ / xFact

Compensation

$45,000/yr

Location
Newark, Ohio
Type
Full-time
Level
not_specified
Posted

Description

The IT Support Engineer will provide on-site end-user support at customer locations, troubleshooting hardware, software, connectivity, and application issues while serving as a liaison between customers and DataServ/xFact teams. The role includes help desk support, technology maintenance, customer meetings, documentation, project participation, workflow development, and potential on-call backup support. Candidates need relevant prior work experience, local travel between customer sites, mechanical ability, strong communication and computer skills, and must pass drug screening, driver’s license, and background checks. The position offers an annual salary of $45,000 and medical, dental, vision, and other benefits.

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