Description
The Level 2 IT Support Engineer will resolve Level 2 incidents and service requests, support Windows 11 and Microsoft Azure Suite technologies, manage hardware and software assets, support onsite and remote devices, maintain infrastructure and disaster-recovery procedures, and contribute to IT and information-security projects. The role reports to the IS Operations Manager, APAC, and requires at least 10 years of relevant experience in onsite end-user computing and basic infrastructure support.
