Description
Promise is hiring a junior IT Support Engineer to provide day-to-day IT support for its film and television studio. The role covers ticket triage, macOS and Windows workstation imaging and enrollment, account and storage access provisioning, cloud virtual machine and GPU troubleshooting, media transfer and review tool support, meeting-room and review-space support, vendor coordination, and documentation. The position requires 1 to 3 years of IT support experience or equivalent hands-on depth, familiarity with macOS and Windows administration, a cloud platform, and studio transfer or review tools, with on-site availability in Los Angeles. The role offers a growth path into infrastructure engineering and includes medical, dental, and vision insurance, paid time off, 401(k) matching, and equity.
