Description
The IT Support Engineer will provide L1/L2 end-user and service-desk support, administer Microsoft 365 and Entra ID, support Windows endpoints, troubleshoot network and connectivity issues, manage IT assets, and maintain service-level targets. The role requires 3–5 years of corporate IT support or systems administration experience, knowledge of Windows, Microsoft 365, Active Directory, TCP/IP, DNS, DHCP, VPN, and ITSM platforms, along with a bachelor’s degree or diploma in a related field.
