Description
The employer is hiring a Level 1 IT Support Engineer to provide first-level technical support through phone, email, and ticketing systems; troubleshoot hardware, software, Microsoft 365, printer, and connectivity issues; set up and deploy desktops, laptops, and user accounts; manage support tickets and client documentation; escalate complex issues; and deliver customer service. The role prefers 1–3+ years of IT support or help desk experience, requires basic Windows, Microsoft 365, and networking knowledge, and offers $26–$30 per hour plus health insurance, a 401(k) plan, paid time off, holidays, training, and career growth opportunities.
