Skip to main content

IT Support Engineer at TwelveLabs

Department: Operations

Compensation

$118,000 – $140,000/yr

Setup
Hybrid
Location
San Francisco, California
Type
Full-time
Level
mid
Posted

Description

TwelveLabs is hiring an IT Support Engineer to build, operate, and scale internal technology systems for its global workforce. The role covers employee support, identity and access management, macOS and Windows endpoint management, SaaS administration, Wi-Fi and networking, automation, compliance controls, office technology, and IT asset lifecycle management. The engineer will work with Security, People, Legal & Compliance, Finance, and Engineering teams, support distributed offices and remote employees, and may travel up to 10% annually. The position requires at least four years of relevant IT experience and offers health, dental, vision, flexible leave, learning stipends, and visa support where applicable.

For job seekers

Ready to find a role that actually fits?

Upload your résumé, start a Job Search Thread, and let Metaintro rank real openings against your experience — then guide you from search to offer.

Match

Compare live roles against your current evidence.

Position

Turn proof projects into role-specific applications.

Improve

Use market feedback to keep the skill plan current.

Return to navigation