Description
The IT Support Specialist provides remote desktop and local infrastructure support to Wix employees across different locations and time zones, manages helpdesk requests and equipment inventory, supports IT procurement and onboarding/offboarding, maintains audio-visual equipment, and troubleshoots MacOS, Windows, and Linux endpoints. The role requires at least three years of IT support or administration experience, multi-OS and Active Directory/Azure/GSuite experience, strong diagnostic and communication skills, and familiarity with tools such as Meraki, Jira, Intune, Jamf, and Slack. The work model is fully in person, with five days per week from the office.
