Description
Findem is hiring an End-User Technical Support Specialist to provide Level 1 and Level 2 support for macOS, Windows, business applications, network connectivity, VPN, SSO, and related IT services. The role covers troubleshooting, ticket management, onboarding and offboarding, device and asset management, application and system support, security and compliance activities, project support, and documentation. The position requires US shift availability and hands-on experience with macOS and Windows, MDM platforms, SaaS applications, SSO, MFA, networking, ticketing systems, and IT security and compliance.
