Description
The employer is seeking an IT Support First Level professional for a direct placement service in the Mannheim metropolitan area. The role serves as the first point of contact for hardware and software incidents, handles calls, documents issues in a ticketing system, forwards complex requests, and performs basic diagnostics and troubleshooting. Candidates need vocational training or a degree in computer science, information technology, or a comparable field, along with knowledge of hardware, operating systems, networks, and standard software. The position offers a home-office option, flexible hours, health prevention, further training, team events, employee discounts, and a company pension plan.
