Description
XPENG is hiring an IT Support Engineer to provide end-user technical support and manage HelpDesk, systems, hardware, software, and network operations. The role includes troubleshooting Windows, macOS, and Linux systems; configuring and deploying hardware and software; maintaining IT documentation; monitoring network security and availability; installing and maintaining network devices; supporting network solution design with internal and vendor teams; and implementing disaster recovery procedures. The position requires at least five years of experience in IT support, network administration, network infrastructure, and end-user support, along with networking certifications and strong documentation, communication, project management, troubleshooting, and analytical skills.
