IT Support Specialist at rdscareers

Compensation

$19 – $36/hr

Setup: Remote, Hybrid
Location: Oak Brook, Illinois
Type: Part-time
Level: not_specified
Posted: Aug 11, 2026

Description

The IT Support Specialist provides technical support to end-users, ensuring smooth IT system operations. Responsibilities include troubleshooting hardware/software issues, installing/configuring systems, maintaining documentation, and offering ongoing support. The role requires strong technical skills, particularly in Microsoft Office Suite, along with excellent communication and problem-solving abilities.

Required Skills

Microsoft Excel
Word
PowerPoint
Outlook
Communication Skills
Problem-solving

Additional Information

Required Previous Experiences: one (1) year of experience in technical support or a related field
Preferred Qualifications: collaboration, analytical, and organizational skills.
work individually, both in-person and remotely, with non-technical personnel to implement and troubleshoot day-to-day support issues.
speak with all levels of the organization and outside partners.
communicate complicated information to others.
read and interpret, and also to prepare documents such as instructions and procedure manuals.
proficient in basic mathematics: addition, subtraction, multiplication, and division.
do algebra, calculate figures and amounts and apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
methodical and organized approach to problem-solving.