Description
Abacum is hiring its first dedicated IT support hire for the Americas region. The role serves as the primary contact for employee hardware, software, account access, connectivity, device enrollment, patching, permissions, security hygiene, and asset inventory issues, while also helping establish documentation, knowledge bases, and handover processes. The position requires one to three years of IT support experience, cross-platform troubleshooting, strong communication, English fluency, and familiarity with JumpCloud, Atlassian Jira, Slack, and Google Workspace. Benefits include competitive compensation with equity, vacation, medical insurance, learning and development, wellbeing access, and language courses.
