Description
AEG is hiring an Information Technology (IT) Support Specialist to provide first-level, day-to-day technical support for CMN staff across Mac and Windows environments. The role troubleshoots hardware, software, mobile devices, printers, Microsoft 365 applications, office technology, and user access; handles onboarding and offboarding account administration; deploys and configures devices; documents support activity; maintains inventory; and escalates complex server, network, security, infrastructure, and enterprise-system issues. The position requires a high school diploma or equivalent, at least two years of related experience, and is full-time, with no travel and no visa sponsorship.
