Description
AlertMedia is hiring an IT Support Specialist in Austin, Texas, to provide first-line technology support to employees. The role covers troubleshooting and repairing Windows and Mac computers, servers, phones, printers, and software; managing tickets and onboarding; handling passwords and account access; maintaining hardware and software compliance; supporting VPN, WiFi, and VoIP systems; and documenting solutions. The position is full-time and in-office Monday through Friday, with occasional after-hours or on-call support, and requires 1–3 years of technology support experience, Windows and Mac experience, and basic network troubleshooting skills.
