Description
Babble is hiring a full-time, office-based IT Support Specialist to provide predominantly desk-based support for clients and colleagues. The role involves handling customer calls, troubleshooting and diagnosing IT issues within service-level agreements, providing remote support, maintaining technical documentation, and mentoring colleagues. Required experience includes a service desk in managed services, Microsoft 365 administration and troubleshooting, Intune Endpoint Management, Microsoft desktop and server operating systems, Azure, antivirus management, and business-network troubleshooting. The role offers 20 paid holiday days, 12 paid bank holidays, statutory pension provision, statutory sick pay, and a 10-day fortnight.
