IT Support Specialist at Baker Tilly

Baker Tilly is hiring an IT Support Specialist to serve as the first-level contact for employees, handling technical queries and IT incidents through a ticketing system. The role supports workstations, Microsoft 365 administration, end devices and peripherals, solution documentation, and escalation of critical incidents and security events. Candidates need vocational IT training or a comparable qualification, several years of IT support experience, Microsoft 365 and ITSM knowledge, and excellent German skills. The position requires a high level of on-site presence.