Description
Bechtle is hiring an IT Support Specialist to serve as the first point of contact for software and hardware issues, prioritize and analyze incidents, provide initial solutions, use remote support tools, restore systems, document solutions in a ticketing system, maintain asset data, and contribute to the knowledge base. The role requires IT training or experience, first- and second-level support experience, Windows and Microsoft Office proficiency, ticketing and remote-tool knowledge, and familiarity with hardware and Active Directory. The position is based at Bechtle’s IT System House in Bremen and Oldenburg.
