Description
This is an entry-level IT Support Specialist position responsible for providing frontline support to Elko County personnel. The specialist will handle service desk calls and tickets, diagnose and resolve hardware and software issues across various devices, deploy and configure systems according to county standards, and guide users on software usage. They will also manage network connections, verify security postures, decommission outdated equipment, log activities in a service management system, and contribute to improving IT services.
