Description
The IT Specialist will support and onboard computer-system users, issue accounts and company-provisioned equipment, manage small IT service and infrastructure projects, track support tickets, provide in-person and remote assistance, maintain and secure databases, and restore files. The role requires foundational knowledge of Azure Cloud Service, Azure AD, and MS Intune, project-management and customer-service experience, troubleshooting ability, Microsoft Office 365 and Windows 11 proficiency, and support-desk experience; PowerShell scripting, technical writing, hardware and software certifications, virtualized-server knowledge, and Microsoft Office 365 administration experience are preferred.
