Description
JPC Partners is hiring Level I IT Support Specialists for onsite second and third shifts, providing hardware, software, network, and peripheral support to users. The role includes troubleshooting, workstation and server maintenance, asset tracking, remote and onsite incident resolution, documentation, security compliance, patching, and collaboration with other IT teams. Candidates need IT support or help-desk experience, knowledge of Windows and macOS, networking basics, hardware troubleshooting, and VOIP, along with familiarity with ticketing systems, remote support tools, and IT asset management platforms; SolarWinds proficiency is required, while CompTIA A+, Network+, Security+, Microsoft Certified Professional, and warehouse or logistics experience are desirable.
