Description
The IT Support Specialist will provide remote and on-site technical support to employees across Marion Goodwill Industries, troubleshooting hardware, software, network, printer, workstation, and point-of-sale issues. The role administers Microsoft 365, Intune, Exchange, Teams, SharePoint, OneDrive, devices, applications, security configurations, and help-desk tickets, while traveling to Goodwill locations as needed. Candidates need an associate degree or equivalent education and experience, at least two years of IT support experience, troubleshooting and customer-service skills, and the ability to travel, work nights or weekends, and lift up to 25 pounds.
