Description
Medheads is hiring a full-time IT Support Specialist to provide telephone and remote support for customers’ IT systems and practice software, including T2med. The role handles first- and second-level support requests, fault analysis, troubleshooting, customer advice, and case documentation. It requires Windows knowledge, basic network and IT infrastructure knowledge, strong German skills, and a customer-oriented, independent working style; macOS, Linux, prior IT support, and T2med knowledge are advantageous. The position is fully home-based across Germany, with flexible hours, training, and 30 days of paid vacation.
