Description
Novara is hiring an IT Support Specialist to provide multi-channel helpdesk support, resolve incidents and service requests, and serve as an escalation point for unresolved tickets. The role covers Windows and macOS endpoint management, Microsoft 365 and Entra ID administration, identity and security support, networking troubleshooting, asset and license management, documentation, automation, and user training. Candidates need 4–6 years of relevant IT support or desktop experience, with advanced Windows and macOS support, and the position offers $31–$36 hourly plus a 7.5% annual bonus opportunity and a full benefits package.
