Description
The employer is hiring an IT Support Specialist in Langenfeld, North Rhine-Westphalia, to provide first-level support for international ERP systems and automation solutions. The role handles customer support and service requests, product advice, troubleshooting, SQL queries, user training, feature testing, ticket processing, and coordination with developer and second-level support teams. Candidates should have vocational training or a degree, database knowledge, strong IT skills, customer orientation, initiative, and very good German with good English.
