Description
Ox Security is hiring an IT Support Specialist to serve as the primary internal help desk contact and manage employee technology support. The role covers Mac and Windows hardware configuration, onboarding and offboarding, user identities and SaaS provisioning through JumpCloud and Google Workspace, device fleet management, SentinelOne endpoint security, documentation, and autonomous troubleshooting. Candidates should have 2–3 years of IT help desk or technical support experience, strong macOS and Windows troubleshooting skills, familiarity with Google Workspace and MDM, basic networking knowledge, and strong communication and customer-service abilities.
