Description
The role supports users with hardware and software issues, installs and maintains Windows client systems, manages Active Directory accounts and permissions, supports server and network operations, troubleshoots incidents, applies updates, introduces new IT systems, handles first-level help-desk requests, and documents cases. It requires IT training or a comparable qualification, experience in IT support or a help desk, strong Windows and Microsoft knowledge, basic Active Directory and network knowledge, strong German language skills, and both service-oriented teamwork and independent working styles.
