Summary from listing
The IT Support Specialist will serve as the first point of contact for clients and internal team members, providing first-level technical support through email, phone, and remote desktop tools. The role covers troubleshooting hardware, software, and network issues; system setup, configuration, and maintenance; software deployment; user guidance and training; incident documentation; and escalation of complex issues. It is a full-time remote position for a growing United States-based company.
