The role involves qualifying and processing customer tickets, analyzing and categorizing first- and second-level support incidents, and resolving IT incidents for customers. It requires a customer-focused, reliable, and efficient approach, with the option to work partially remotely and benefits including health partnerships, pension plans, sports activities, hardware and software, JobRad leasing, childcare allowance, and profit sharing.
Every query opens live roles, salary samples, and market demand — tap a search to run it instantly.
Unlock powerful job search, personalized recommendations, and deep career insights from comprehensive, market-leading data and live market signals.
For job seekers
Upload your résumé, start a Job Search Thread, and let Metaintro rank real openings against your experience — then guide you from search to offer.
Match
Compare live roles against your current evidence.
Position
Turn proof projects into role-specific applications.
Improve
Use market feedback to keep the skill plan current.