Description
UniSoft is hiring an IT Support Specialist to serve as the first point of contact for users and resolve IT issues through first- and second-level support. The role handles incidents and technical problems, uses ticketing systems, supports software installation and configuration, performs functional tests, maintains documentation and knowledge-base entries, advises customers, and collaborates with development, product management, and quality assurance. Candidates need IT vocational training or a degree, initial professional support experience, Windows and Office knowledge, strong German, and advanced English communication skills.
