Description
The IT Support Specialist maintains the headquarters IT infrastructure, troubleshoots audio/video and visitor-management technology, maintains conference-room equipment and software, provides desk-side and walk-up support to employees and visitors, and prepares meeting and event rooms. The role also researches technology, recommends improvements, collaborates with network and infrastructure teams, and trains employees on AV and video-conferencing applications. It requires a bachelor’s degree in IT or equivalent experience, two years of audio/video/communications experience, and proficiency with Microsoft Office 365, Microsoft Teams, and Zoom.
