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IT Support Team Specialist - Level II at MicroTech Systems

Department: Service

Setup
Hybrid
Location
Boise, Idaho
Type
Full-time
Level
senior
Posted

Description

MicroTech Systems is hiring a Technical Support Specialist for its Boise, Idaho office to provide advanced technical guidance and support to business and clients. The role involves diagnosing and resolving issues across applications, operating systems, network hardware and software, desktops, laptops, mobile devices, servers, and backup solutions; documenting work through a service desk; meeting client SLAs; and handling both onsite and remote troubleshooting. The position requires at least four years of related IT support experience and offers health care, paid time off, holiday time, 401k matching, and professional development.

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