Description
IT Support Technician responsible for maintaining and supporting computer equipment and software in a 24-hour emergency care unit. The role includes Windows installation and configuration, antivirus management, hardware and printer support, network and email configuration, backups, database updates, troubleshooting, reporting, user guidance and training, vendor monitoring, and compliance with confidentiality and Brazilian personal-data protection requirements. The position requires complete high school, technical training in computer assembly and maintenance or hardware (or incomplete higher education in Information Technology from the third semester), Microsoft Office training, and at least six months of proven IT support experience. The schedule is 12x36 in Vila Independência, East Zone, São Paulo.
