Description
Advania is hiring an IT Support Technician for its Service Desk in Norrköping. The role involves receiving user cases by phone and email, managing client computers, servers, and mobile phones, administering Active Directory, resolving cases, and identifying recurring problems. Applicants must be able to work from Norrköping, have fluency in spoken and written Swedish, and hold completed upper-secondary education. Experience in service desks, customer service, Windows Server, macOS, Active Directory, Office 365, Microsoft Endpoint Manager, networking, hardware, and case management is advantageous.
