Summary from listing
The Information Technology (IT) Support Technician supports end users and the technology they use through hardware and software installation, troubleshooting, help-desk ticket management, peripheral and computer equipment maintenance, software configuration, malware protection, vendor escalation, and user training. The role reports to the Director, IT, requires an associate’s degree in a computer-related field or equivalent education and experience, and includes office and production work, occasional travel, and physical demands involving lifting, climbing, and hand-tool use.
