Description
Mindlance is hiring a contract-to-hire IT Support Specialist in Memphis, Tennessee, with an onsite work arrangement and no remote option. The role provides moderate-to-complex technical support for internal and external customers, troubleshoots proprietary systems including JURIS, One Team, SIR, TAMS, and Voyager, responds to email and technical support requests, documents and tracks issues, escalates problems, and supports quality programs. A bachelor's degree is preferred, and five years of help desk or technical support experience, including at least two years with the listed proprietary systems, is required.
