Description
SysGen Solutions Group is hiring an entry-level, full-time IT Support Technician to support internal IT operations and managed services clients. The role involves monitoring and reporting on systems and backups, triaging alerts, supporting desktop and mobile devices, checking managed security environments, generating client-facing reports, and providing basic troubleshooting and customer service. Candidates need basic server and network knowledge, Windows and Microsoft Office support, computer troubleshooting experience, strong communication skills, and a diploma or degree in computer science or information technology.
