Description
The IT Support Technician will provide telephone and on-site support for a major corporate customer in Neckarwestheim, troubleshoot and analyze errors in end-user environments involving clients, printers, peripheral devices, and mobile devices, participate in IT projects, maintain documentation, and optimize processes according to ITIL. The role requires IT training or professional experience, familiarity with Microsoft products and iOS and Android devices, fluent German, and strong customer orientation; a current Microsoft Desktop certification is a plus. The position offers a permanent contract, no travel, training, and additional employee benefits.
