Description
The role provides end-user device support, operates an IT service kiosk, performs basic network and hardware troubleshooting, handles incident and service requests, coordinates device lifecycles, and works in rotation with internal staff in regulated environments. It requires IT support or service desk experience, Windows and O365 knowledge, basic networking, hardware troubleshooting, ticketing-tool familiarity, strong communication, multinational-team experience, and fluency in English and French.
