Description
The role provides onsite technical support for hardware, software, networks, desktops, laptops, printers, mobile devices, Windows, Microsoft 365, Active Directory, and enterprise applications. It also handles service desk tickets, AV and meeting-room technology, basic LAN/Wi-Fi troubleshooting, incident and request processing, documentation, and production-monitoring activities. The position requires at least one year of onsite support and customer care experience, IT support experience in a large enterprise environment with more than 400 users, fluent Dutch and English, and strong customer service and analytical skills.
