Description
The role provides Level 2 and Level 3 on-site IT support, installs and maintains workstations, servers, network equipment, and peripherals, resolves hardware, software, and network incidents, manages user accounts and tickets, and supports industrial IT, cybersecurity, compliance, backups, and IT projects. The posting requires a two-year post-secondary qualification and prior experience in a similar role, ideally in an industrial environment, along with knowledge of Windows, Active Directory, Microsoft 365, virtualization, networks, backups, and IT security.

