Description
The role provides in-person technical IT support at a client site, handling first-level hardware and software tickets, remote access, computer and printer maintenance, networked computer configuration, structured cabling, mobile-device configuration, asset management, and process improvements. It requires a high school diploma, intermediate technical English, operating-system, Office, networking, internet, and installation knowledge, along with communication, negotiation, and relationship-building skills. The position is on-site Monday through Friday from 08:30 to 17:30 and requires easy access to São Paulo or the São Paulo metropolitan area and availability to travel.
